Technical Assistance

Need help troubleshooting? Our team of specialised electricians and engineers are here to provide technical advice that is specific to your problem.

We know power quality data and energy efficiency can be complex, that is why our team of experts are dedicated to upskilling and knowledge-sharing. From product insights to project management and training, we are here to provide a solution that supports your energy efficiency needs.

With our head office in Melbourne, an office in Queensland and partners in every Australian state, you can connect with our experts in your city in real-time for field support.

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Technical Assistance

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Latest News

Benefits of Power Quality Monitoring in Industrial Settings

By Michelle Kemp • March 13, 2025

Learn the benefits of power quality monitoring for industries, enhancing energy efficiency, electricity and equipment reliability, and cost savings.

Power Quality Issues in Renewable Energy Systems

By Michelle Kemp • February 26, 2025

We explore six power quality issues in renewable energy systems and what solutions are available to ensure clean energy from the grid.

Why IEEE 519 Compliance is Essential in 2025

By Michelle Kemp • February 4, 2025

Learn about standard IEEE-519 and why compliance is needed in 2025. Need help meeting requirements? Talk to Quality Energy today.

100kW Solar System: A Comprehensive Guide

By Michelle Kemp • November 26, 2024

A 100kW solar system can deliver savings of $491,151. Get a price for a 100kW system today at Quality Energy.

Static Var Generators - May the Force Be with You

By Michelle Kemp • November 24, 2024

What do Static Var Generators do? This article explains how clever they are.

Unlocking Energy Efficiency: The Power of Customised Energy Solutions

By Michelle Kemp • October 25, 2024

It's very important to ensure your power quality and renewable energy solutions are customised to your business requirements. Find out why in this important blog.

What is Power Factor Correction?

October 15, 2024

Learn about power factor correction and why it's important across many industries. If your business has high electricity bills from demand charges, talk to Quality Energy today.

Where Are All the EV Chargers? Navigating the Electric Highway

By Michelle Kemp • August 21, 2024

EV chargers are popping up all over the country, but mainly in NSW. Whilst driving an EV recently, it became apparent we need more in Victoria. Get the latest status of EV chargers in Australia and find out how installing EV chargers provide staff and customers the convenience of being able to park and charge their EVs while using facilities, and how they can provide additional revenue.

Commercial Solar Cost Cuts: Maximising Savings with Australian Government Rebates

By Michelle Kemp • July 24, 2024

For commercial businesses wanting to install solar, right now is the best time. Decreasing solar technology costs, heightened environmental awareness, increasing energy costs and government rebates and incentives for commercial solar systems are pivotal in helping to make the transition financially viable for businesses of all sizes. Find out how to cut commercial solar costs and maximise savings with Australian government rebates.

active harmonic filter by quality energy

Environmental Benefits of Active Harmonic Filters

By Michelle Kemp • July 8, 2024

As we shift towards more sustainable energy solutions, some technologies that play a major role in the transition may be overlooked. One such technology is the Active Harmonic Filter (AHF). AHFs not only improve power quality and efficiency in electrical systems and provide substantial enhancements to operation efficiency, but also offer environmental benefits.

Prescribed Medicinal Technology
Challenger no Longer Challenged
Energy Efficiency for Visy
Solar Supports Lifesaving Donations

Lifeblood have a Sustainability ESG Roadmap 2027 with Climate and emissions as a focus so wanted to install solar on their busy Caulfield building.
Zambrero Saves CO2

Zambrero opened a new store in Preston and wanted to install solar.
Cheers to Reduced Electricity Charges
Learning Smarter Ways to Save

In 2016, CitiPower/Powercor moved to a kVA network tariff for medium to large business customers. This meant the University of Melbourne's electricity charges were altered from real power (Kw) to apparent power (kVA) and their charges increased significantly due to inefficient electrical systems and poor power factor.
Staying Sweet with Reduced Energy Bills

Sugar Australia deliver over 500 Tonnes of refined sugar each year to the industrial, foodservice and hospitality industries. The equipment used for processing the sugar was causing the company to have poor power factor and needed power quality equipment to improve it.
Keep Cool and Carry On

The Rialto building's recent, grand-scale regeneration included investment in technology, security infrastructure and energy features, sharpening Rialto's leading edge, cementing its status as an unrivalled address for first class business.
Sky High Solar

Our partner, Prolux Electrical, manage a high-rise building in Melbourne's CBD. When the building owner approached them for a solar system quote, they turned to us, their trusted partner in commercial solar, to provide a tailored proposal.
Sun Keeps Ice Cold

Arctic Ice is committed to reducing their carbon footprint through daily operations and production processes to save electricity while keeping their cold rooms cold.
EV Chargers Charging Sustainability for Staff

ChargeHub appointed Quality Energy as the installer for 3 x AC 22kW EVBox BusinessLine EV Chargers at a global manufacturer's head office in Southbank
Solar in the Sky

Prolux Electrical contacted Quality Energy as their trusted commercial solar partner to provide a quote to design and install a new solar pv system atop a Melbourne CBD building.
Power Quality Improvements for Plastic Bottle Manufacturer

A&J Australia are one of the leading plastic bottle manufacturers in Australia. Our partner, Tri Amp Electrics, was called to their Laverton North site to monitor the site's power quality after some issues surfaced that needed attention. Quality Energy installed the monitor and, after reviewing the data, recommended a customised Power Quality Correction unit and Active Harmonic Filter solution.
Next Level Sustainability

Sancell hold ISO 14001 Environment accreditation and ensure their environmental impact is being measured and continually improved.
Protecting Future Generations From CO2

Quality Energy was thrilled to be recommended to Explore & Develop Baulkham Hills to provide a solar PV solution that would reduce their electricity costs and carbon emissions.
A Renewable Energy Education

A new undercover sports area in front of a gym provided the perfect roof for a new solar system, alongside two other buildings in close proximity.
Replacing Old PFC with New Bespoke PFC

Demand charges unexpectantly increased for a Queensland manufacturer and their electricity retailer identified the site had poor power factor.
EV Charger Convenience for Employees

EnergyAustralia, owner of the Newport Power Station, wanted to install an electric vehicle charger on the site for its employees to charge their electric vehicles.
Aged Care Organisation Reduces Energy Demand via Static Var Generator.

Our partner engaged Quality Energy to design and build a power quality solution for Hammond Care's Residential Aged Care in South Australia.
EV Chargers Providing Additional Revenue

On behalf of one of Australia's most trusted brands and largest membership organisations, Quality Energy recently installed 120kW ABB Terra124 DC Fast Chargers in car parks at Moana Heights Shopping Centre and Gawler Homemaker Centre in South Australia.
On the road again with renewables

Quality Energy was contracted by Airkorp, on behalf of Charter Hall, to replace an old damaged solar system on Bridgestone Truganina's warehouse and install a new 99.6kW solar PV system comprising of 240 x 415kW panels and 1 x GoodWe 80W Inverter.
Reducing harmonic distortion at Highpoint Shopping Centre

Quality Energy were engaged to customise a solution to reduce harmonics at Highpoint Shopping Centre and bring the centre back to within the electrical network's code.
Solar Powered Advanced Textile Manufacturing

With rising commercial energy costs impacting companies around Australia, Quality Energy approached Australian Textile Mills to offer a tailored solar PV solution to save money.
Austech Wire and Cable

Our large electricity retailer channel partner identified Austech had poor power factor and engaged Quality Energy to provide a solution.
Bayside residential complex becomes even more sustainable

Residents voted to install solar and were recommended to liaise with Quality Energy. An innovative and tailored solution was presented, consisting of a 90.2kW system to power common areas, including a de-salination plant for water to the gardens and pool!
Solar powering high-quality chocolate & cocoa manufacturing

Barry Callebaut, the world's leading manufacturer of high-quality chocolate & cocoa products, sought Quality Energy's expertise to install a 568kW solar PV system and manufacture and install a 175kVAR Power Factor Correction unit.
99kW Solar Panel System for McMillan Distributors

Quality Energy was awarded the project to install 99kW Solar PV system for book distributor, McMillan Distributors.
Solar Power for IGA Bungendore

The IGA store in Bungendore hired Quality Energy to install a 152kW solar PV system after being impressed with their work at neighbouring Cellarbrations. In addition to the installation, Quality Energy provided project management assistance to help the client take full advantage of current solar rebates programs available.
Custom-Built Power Factor Correction Unit for David Moss Corporation Damos

David Moss Corporation, a top manufacturer and supplier of PE and PVC pipe and fittings, as well as underground ventilation systems for both Australian and international markets, benefited from the installation of custom-built Power Factor Correction units by Quality Energy. These units improved Power Factor and addressed higher levels of harmonic pollution.
EV Charger System for WPA's Fleet Vehicles

Quality Energy conducted a site visit to analyse the site location proposed for the EV chargers and proposed the installation of a Delta-NHP 25kW DC Wallbox EV Charger that enables charging with minimal power demands.
Rooftop Solar PV System Supporting Budget Petrol's Transition to EV Economy

Service stations such as Budget Petrol in Goulburn are increasing their investment in EV chargers in preparation for a reduced global demand for fossil fuels. Quality Energy installed a rooftop-mounted solar power system to help the customer achieve energy autonomy by improving their power supply and reducing their tariff charges.
Two-pronged Approach to Energy Efficiency for Visy Industries Paper Mill

Quality Energy has been supporting Visy Industries to reduce their electrical demand (kVA) for over 20 years. Our team deployed Power Factor Correction equipment and Active Harmonic Filter to mitigate harmonics-related outages and lagging power factor.
Powering Ikea Sydney's Electric Delivery Fleet

Quality Energy was awarded the project to install EV charger's at IKEA in Marsden Park, NSW. IKEA has a strong commitment to being climate-positive, reducing more greenhouse gas emissions than what the entire business emits. That means IKEA’s delivery fleet will need to go electric.
Reducing Carbon Footprint and Excess Demand Charges for Arctic Ice

Arctic Ice have been trusting Quality Energy to look after their Power Quality needs nationally. In 2022, Quality Energy proposed a combination of rooftop solar system and Power Factor Correction to achieve greater energy savings and efficiency.
Powering the Making of Award-Winning Pies with Clean Solar Power

Award-winning pie and baked goods Country Cob Bakery were looking for a clean energy source to power their manufacturing operations. Quality Energy installed a turn-key solar power solution to support the commercial baking facility's transition to clean energy.
Improve Cost and Energy Efficiency for Kellogg's Australia

Quality Energy was tasked with reducing Kellogg's electricity demand charges while optimising their production's energy efficiency via Power Factor Correction equipment.
Helping Mercedes-Benz Australia Fulfil Sustainability Statement Through Solar PV

Mercedes-Benz Australia’s building managers contacted Quality Energy to help them reduce their carbon emissions through a high-performance, cost-effective solar power solution for their national parts warehouse in Laverton North, Victoria.
Improving Power Factor and reduce energy cost for Newscorp.

Quality Energy has a long and proud history of working at Newscorp’s major print centres around the country. As soon as Energex changed the demand tariffs in South East Queensland, we helped identify the ample savings opportunity for Newscorp's Brisbane Print Centre.
Custom Design Power Factor Correction for Covino Farms

Quality Energy was engaged to design and manufacture a Power Factor Correction system for Covino Farms to improve their Power Factor and reduce their electricity bill. The proposed solution would need to fit in a tight space and withstand heat stress.
Quality Energy's Solutions Powering Sutherland Shire Council's Carbon Neutrality Motion.

Quality Energy installed EV chargers at the Sutherland Shire Council's car park in New South Wales as part of the local government's commitment to a renewable energy future.
Energy efficiency upgrades for Laminex

Recent changes in Laminex’s billing structure along with rising energy cost were the catalysts for Laminex’s decision to explore all options available to reduce their electricity cost.
Australian Yogurt Success Story

Quality Energy resolved the harmonic pollution issue for Jalna which is causing unplanned production shutdowns.
Reduce harmonic pollution for Flinders Private Hospital

Quality Energy reduced the harmonic pollution that was interfering with sensitive medical imaging equipment, so Flinders Private Hospital can continue their critical lifesaving work.
Reducing Excess Demand Charges for Qantas’ Catering Sites.

Quality Energy's partnership with Qantas began in 2016 and we have worked on various Qantas' sites in Sydney and Melbourne airports to improve their energy efficiency via our Power Quality Management solutions.
Resolve Voltage Surges & Unplanned Lift Outages for Rialto

Quality Energy helped Rialto Towers improve their Power Quality to meet the Energy Authority regulations and reduce unplanned lift outages.
Improving Power Factor for a Land-Based Drilling Oil Rig

Quality Energy was given the task of improving the power factor of a land rig, which required more drilling power than the generators installed could provide. Quality Energy have been carrying out Power Quality Improvements for Oil and Gas sector for over 15 years.
Emerging IT's Emerging Sustainability

Quality Energy helped Emerging IT take control of their electricity spend and uncertain wholesale electricity prices through solar PV installations.
Resolving harmonic interference to ECG equipment at Royal Melbourne Hospital

Quality Energy detected and resolved harmonic pollution which is interfering with ECG test results.
On-site EV Chargers for Shoppers at Moana Heights Shopping Centre.

Moana Heights Shopping Centre is the site of EV charger installation as part of the roll-out of South Australia's EV charging network. Chargefox and Quality Energy installed a 120kW three-phase EV charger as part of the rollout plan.
High-Performing EV Charger for Gawler Homemaker Centre

Quality Energy, in collaboration with Chargefox installed a 120kW three-phase EV charger at Gawler Homemaker Centre in South Australia, in response to the state government's pledge to roll out a state-wide EV charging network.
High-Efficiency EV Chargers for Newton Shopping Centre

Quality Energy, in collaboration with ChargeFox installed a 120kW DC EV charger for Newton Shopping Centre.
Harmonics Mitigation and Cleaner Power for Parramatta Aquatic and Leisure Centre

Aquatic and leisure centres are often susceptible to harmonic pollution, which can affect energy efficiency. Quality Energy was contacted by Pro Electrical to design, install and commission two hybrid AHF-SVG solutions for the Aquatic and Leisure Centre Parramatta (ALCP).